Federal Trade Commission (FTC)
Bureau of Consumer Protection
FTC Consumer Complaint Form
National Consumers League’s
Fraud Center
Online Fraud Report Form

e-mail to a Member of Congress has the greatest impact when it is:

  • From a constituent, with a name, full address, and zip code included;

  • In the constituent's own words, not copied from a form letter or Web site;

  • From an individual, not an intermediary organization or Web site;

  • Regarding a single issue, not a group of unrelated issues;

  • In an easy to read format, with a clear purpose stated in the first paragraph;

  • Not attempting to begin a dialogue, which is better conducted on the phone or
    in person; and
  • Directed to the appropriate office: committee business to the committee, and
    constituent business to the Member's personal office.


E-mail has the potential for a profound and positive impact on our democratic
system.
If effectively utilized, the public - including interest groups - could engage in a more
open and informative dialogue with their elected officials, improving communication,
and potentially reducing the cynicism and common misperceptions that currently
weaken public confidence in government. It also offers Members of Congress the
opportunity to find new ways to fulfill the Founders' dreams of a transparent,
responsive, yet deliberative, Congress. Unfortunately, grassroots activists, the
general public, and congressional offices all have misperceptions about how to
effectively use e-mail that are limiting the value of this important communications tool.

Grassroots activists' practices of encouraging and enabling citizens to send
messages to all Members of Congress are akin to flying any interested person in the
country to attend a Member's town hall meeting. The public's expectation to receive
responses from Members who do not represent them is like their showing up at the
town hall meeting and demanding to be treated like a constituent. Members'
inefficient and unresponsive e-mail practices are akin to keeping constituents
waiting in long lines for hours before letting them into the town hall meeting. Instead
of fostering democracy, these conflicting practices and expectations of all the parties
are fostering cynicism and eroding trust. This predicament requires that grassroots
activists, the public, and Congress all find new approaches to their online
communications. The Congress Online Project recommends the following.

First, grassroots activists should adopt a code of conduct to engage in electronic
lobbying practices that:

  • Target individuals' own Members of Congress - and only their own Members of
    Congress;

  • Send meaningful messages, not "electronic postcards;"

  • Avoid sending duplicate messages from the same person;

  • Encourage people to speak in their own words;

  • Does not foster the expectation that citizens should correspond with - and
    expect a response from - any Member of Congress with whom they choose to
    communicate; and

  • Provide complete identification information, including name, address, zip code,
    and e-mail address.

Second, citizens must recognize that congressional offices are not, and cannot be,
capable of responding electronically to every American and limit their e-mails to
communicating with only their elected representatives.
Due to the large and growing volumes of e-mail congressional offices are receiving,
electronic communication should be confined to Member-constituent
communications.
Washington Week with Gwen Ifell
Find e-mail address for YOUR U.S. Representive
https://forms.house.gov/wyr/welcome.shtml

Find e-mail address for YOUR U.S. Senator
http://www.senate.gov/general/contact_information/senators_cfm.cfm

United States Senate Committee on Finance
http://finance.senate.gov/sitepages/committee.htm
Speaker of the U.S. House of Representatives,
Nancy Pelosi
http://speaker.house.gov/contact/

Vice President Richard Cheney
vice_president@whitehouse.gov

Contacting the White House
http://www.whitehouse.gov/contact/
How to effectively communicate with
Members of Congress electronically.  
Consumer Action Website
Federal Citizen Information Center
Filing a Complaint - Sample Complaint Letter
Federal Citizen Information Center
List of Federal Agencies where you can
Document a complaint against a company
Missouri Attorney General Jay Nixon's
Consumer Protection Division.
Consumer Complaints
Illinois Attorney General Lisa Madigan
FILING A CONSUMER COMPLAINT
Kansas Attorney General Stephen N. Six
Consumer Complaints
If you have a consumer complaint about a company
which is located within the same State in which you live,
File a complaint with your
State's Attorney General's Office.
Writing a letter to share your views with the media,
government representative, agency or private
company, can be very
empowering for the Family Caregiver.
If you have an idea about how to solve a problem, or  
a consumer complaint, let your voice be heard.
Some time-saving links are listed below, to help you
e-mail some of your concerns.
KnowledgePlex® Web site.
Details of the Stimulus Agreement
Richard Rubin, Benton Ives
Congressional Quarterly Today
February 7, 2008
http://www.knowledgeplex.org/news/1378171.html
Family Caregivers are In Good Company is a website
with links to articles and products on
hundreds of websites
on the World Wide Web.
Although the sites linked to
Family Caregivers are In Good Company
have been reviewed and selected
by family caregivers,  
the presence of a link  does not represent an
endorsement of the site by
Family Caregivers are In Good Company.
Keep Medicare Fair    Right now, Congress has an opportunity to enact a fair solution
to Medicare and prevent older Americans from paying even higher premiums and out-of-pocket
expenses.
Information at link above.Although they provide a form letter,
please write your own e-mail letter to your Congressman.
https://forms.house.gov/wyr/welcome.shtml
The IRS does not initiate taxpayer communications through e-mail.
If you receive an unsolicited e-mail communication claiming to be
from the IRS, please forward the original message to:
phishing@irs.gov  

Create a new message
Drag and drop the phishing e-mail into the body of the new message. This ensures the original message
is contained as an attachment with the appropriate Internet headers)
Address the message to phishing@irs.gov and send it.

In addition, the IRS does not request detailed personal information through e-mail or ask taxpayers for
the PIN numbers, passwords or similar secret access information for their credit card, bank or other
financial accounts.

http://www.irs.gov/privacy/article/0,,id=179820,00.html
(LINK TO ENTIRE IRS WEBPAGE)